The chart above highlights the reason that most companies do not hire above average to top performing talent consistently! The bottom line is easily explained by this graphic. Companies mistake data supported performance for strong/good interviewing skills/behavior. In reality, the two are not related.
Categories Leads to Inconsistent Hiring
Almost every employer will hire the candidate in the top right quadrant. Companies hire candidates in the top 2 quadrants on a consistent basis and this is the major reason hiring is inconsistent. Many hiring managers subconsciously make the assumption that if a candidate is a good interviewer, then they will be a good performer. Being a good interviewer has nothing to do with performance and is a dated belief from sometime long ago in Corporate America’s legacy.
A paradigm shift has to happen. Hiring managers need to be able to
- Segregate the poor performer who is a good interviewer from the good performer who is a good interviewer.
- Recognize the poor interviewer who is a top performer.
Training is the Cure for Inconsistent Hiring
The only way to do either of these is by gathering “proven performance” data during the interview, and to do this, the staff doing the interviewing need to become better interviewers. In today’s marketplace,with a scarcity of readily available talent, the onus is on the interviewers to extract the data from the candidate, and be able to decipher that data – not based on the person’s interviewing skills, but on the proof of performance data acquired during the interview. An opinion based on first impression can never be consistent, especially when compared to one supported by personally acquired data.
Asking general or specific questions about what one or many skills a candidate has will not help gauge a candidate’s track record of success, depth of experience, competencies related to the job, etc. This simply highlights a candidate’s storytelling abilities, speaks to skills they have, but doesn’t even touch on past performcnace.
Everything comes down to training – behavorial interviewing for one. Also, how to assess a candidate’s track record, depth of experience and caliber. Suspending first impressions, knowing what questions to ask, taking pertinent factual interviewing notes, and learning to drill down to the next level to gain candidate insight.
Developing the interviewing abilities of the talent selection team provides the difference between hiring a top or a mediocre peformer consistently (regardless of their interviewing skills).
Peeling the Onion
The key to effective interviewing is knowing how to peel the onion. The goal is not to find the candidate with the best interviewing skills…it is to find the best performers. At Honer & Associates, we know how to peel the onion. We have specialized in talent acquisition for over 30 years, having interviewed more than 10,000 candidates and filled over 1,000 IT positions. To discuss this topic or others, please contact us at your convenience.